How It Works

A better way to manage branded merchandise.

Here’s exactly what working with CURATED looks like — from first conversation to repeat reorders. No catalog scrolling, no email chains, no starting from scratch every time.

Most engagements follow the same rhythm. Here’s the order.

Discovery

A short conversation or intake form. We learn your brand, your team size, your typical use cases (onboarding kits, events, employee gifts, uniforms), your budget range, and any non-negotiables — eco-friendly only, made-in-Canada preferred, certain materials to avoid.

The goal of discovery isn’t to sell you anything. It’s to make sure we have enough context to come back with a useful curation, not a generic catalog.

Typical Time : 15–30 minutes

What You’ll Need : Brand assets if you have them (logo, brand colors, decoration preferences), a rough sense of what you tend to order

Curation

We pull from a vetted supplier network — we’re SAGE members, which gives us access to thousands of verified promotional product suppliers across North America — and select a focused list of products that match your brief. You see a curated presentation, not a catalog dump. Each product comes with our notes on why we picked it, what it works well for, and where it fits in your team’s day-to-day.

Typical Time: 2 business days from discovery to first curation
What You’ll See : A curated portal preview with 6–12 products, each with images, specs, decoration options, and pricing context

Portal setup

Once you approve products and provide artwork (logo files, brand colors, decoration preferences), we build your private portal. Your team gets access. Everyone sees the same approved options. Your portal becomes the central place for all branded merchandise decisions. No more forwarding old quotes, hunting down PDFs, or asking the office manager “what did we order last time?”

Typical Time : Within one week of approving the curation
What You Get : A private URL, a password to share with your team, and a clean dashboard organized into sections — Recommended, Previously Ordered, Approved, Seasonal

Reorders & requests

Anyone with portal access can request a reorder or ask about new products. Requests come to us. We send a quote, confirm proofs, and produce the order. For repeat items, reordering takes one click. For new requests, your team builds a request list, adds delivery details, and submits it as one quote — no back-and-forth across multiple emails.

Typical Time : Quote response within 1–2 business days. Production timelines vary by item and decoration method.
What You Get Back: A quote, an artwork proof, and confirmation before anything goes to production

Ongoing curation

Seasonal campaigns, new product suggestions, and brand refreshes are added to your portal proactively. You don’t have to chase us. When something better comes along — a new supplier, a better product, a seasonal opportunity — it shows up in your portal. This is the part most promo distributors don’t do. We treat your portal as a living curation, not a one-time order.

Typical Cadence : New products added quarterly. Seasonal sections updated 2–4 times per year.

What It’s Not

Built for requests, not checkout.

CURATED isn’t an ecommerce store. There’s no cart, no instant checkout, no online payment. Branded merchandise needs proofs, artwork approval, sizing checks, and quality control — things that happen through conversation and confirmation, not a shopping cart.

The portal makes the request part effortless. We handle the rest by quote and invoice. It’s how branded merchandise actually gets bought well.

Get Started

Ready to see what curation looks like for your team?

Tell us about your team and we’ll send back a curated selection — usually within two business days.

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How It Works

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How It Works

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